Shop policies

Last updated on 06 March 2018

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 Returns and exchanges

Sizes of items may vary slightly, as may colours (which will also vary a bit according to the screen they are being viewed on!).

We are happy to offer an exchange or refund if you are not entirely satisfied with your purchase. Please email us giving the reason you are returning it, and whether you would like an exchange or refund.

Please return the item in perfect condition to us within 7 days of receipt. Please return the item via recorded delivery as we cannot be held responsible for goods lost in transit.

Items are returned to Isabee at your own expense, however we will send your exchange back out to you at no extra charge.


We aim to send your items within 1-3 business days on receiving your order by first class Royal Mail. We always keep a proof of posting.